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Thank you for choosing MadMinks and Brows.

PLEASE MAKE SURE TO READ CAREFULLY BEFORE BOOKING

 

COVID-19

YOU MUST WEAR A MASK WHILE BEING SERVICED .

PLEASE NO EXTRA GUEST !!

Hours of Operation

Mon: 4:00pm-8:00pm

Tues: 4:00pm-8:00pm

Wed: 4:00pm-8:00pm

Thurs: 4:00pm-8:00pm

Fri: 4:00pm-8:00pm

Sat 12:00pm-6:00pm

Sundays: CLASS ONLY

 


DEPOSITS:

  • A mandatory $20 deposit is required to book your lash appointment; $50 deposit for semi permanent brows

  • Your deposit must be paid to secure your appointment.

  • Deposits are credited to your total cost of service.

  • Remaining balance will be due in cash . 

NO deposit, NO appointment, NO exceptions!

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FILL IN:

  • Lashes should be filled in every 2-3 weeks. PLEASE BE HONEST WHEN BOOKING YOUR FILLS!

  • Any time after 4 weeks is a FULL SET !

  • You must have 75% of your extensions left for a FILL IN.

  • I DO NOT fill in other techs work. YOU MUST BOOK A REMOVAL AND THE NEW SET OF YOUR CHOICE.

  • Keep in mind , I will only honor the fill price if your lashes have been properly taken care of and you have a good amount of lashes left to be considered a fill .

 

HYGIENE:

  • Clean lashes is a must! Please arrive to your appointment with absolutely no makeup. NO MASCARA 

  • If you arrive to your appointment with any trace of makeup, debris or dirt on your lashes you’ll be charged $10 extra for a required lash bath.

SATISFACTION GUARANTEED: 

  • ABSOLUTELY NO REFUNDS WHATSOEVER. ALL clients have up to 72 hours( 3 days) to report an issue after your initial appointment for a free 30min touchup
     

  • If you contact me weeks after the “courtesy fix” deadline you will be charged for a fill.

 

CANCELING YOUR APPOINTMENT

  • If you need to cancel your appointment, please do so at least 24-48 hours before your appointment time. 

  • If you cancel the day of your appointment your deposit will be forfeited and you will be charged the remainder amount of your service (full price). NO EXCEPTIONS!

RESCHEDULING YOUR APPOINTMENT 

  • If you need to reschedule your appointment, you may text or call 24-48hrs before your appointment time.

  • YOU ARE ONLY ALLOWED TO RESCHEDULE ONE TIME . AFTER THE FIRST RESCHEDULE YOU’LL BE CHARGED HALF OF YOUR REMAINING BALANCE . YOU WILL THEN BE RESPONSIBLE FOR BOOKING YOUR OWN APPOINTMENT AND PAY A NEW DEPOSIT.

SAME DAY OR LATE CANCELLATION 

  • “Same day or late cancellation” applies to appointments rescheduled or canceled less than 24-48 hours of your confirmed and scheduled appointment time.

  • ANY APPOINTMENTS RESCHEDULED LESS THAN 24-48hrs will result in half payment of the remaining balance of the reserved service fee. 

 

NO CALL NO SHOWS

  • Clients who no call, no show will no longer be able to book and you will be charged full price using the card saved on file.

COMMUNICATION IS KEY . We are all humans and I understand things happen but please communicate with me and respect my time.
 

ONE-ON-ONE COURSE:

  • Training course are only offered on Sundays.

  • A Deposit is required in order to secure your training date. THE REMAINDER BALANCE FOR YOUR CLASS MUST BE PAID IN CASH.

 

COURTESY RULES:

PLEASE REFRAIN FROM USING YOUR CELLPHONE WHILE BEING SERVICED. 

METHOD OF PAYMENT

REMAINDER OF BALANCE DUE IN CASH.
 

ALL PAYMENTS ARE NONREFUNDABLE, BY BOOKING YOUR APPOINTMENT YOU HAVE READ AND AGREED WITH THE TERMS AND POLICY.

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